Asistencia Técnica Terminales y Dispositivos

[phil]

Hola,
Alguién me podria dar información para configurar un Router INTELLINET Wifi/300 3G, con el modem ZTE 190 de Movistar.
Actualmente tengo lo siguiente, y la conexión falla:

 APN: movistar.es

 Username: MOVISTAR

 Pwd: MOVISTAR

 AtDial Script: *99#

Se puede también configurar individualmente PPoE, PPTP y LTP.

Gracias por cualquier tipo de ayuda.

[CarlosJH-movistar]

Hola Phil y bienvenido al foro!!!

Ese modelo de router no es de los que tenemos homologados, pero vamos a intentar ayudarte todo lo que podamos.

Supongo que esa sim y el módem puesto directamente en un ordenador funcionan bien, ¿verdad?

¿Cuando dices que la conexión falla, te aparece algún error concreto, no te detecta el módem?. Te lo digo porque en la web de Intellinet, en el listado de módems compatibles, no aparece ningún ZTE (http://www.intellinet-network.com/en-US/products/8837-wireless-300n-3g-router, pestaña "Manuals", archivo "Compatibility list").

De todos modos, los parámetros que están usando son correctos. Puedes probar también como ATDialScript: *99***1#, y las IPs dejarlas todas como dinámicas. El resto de protocolos en principio no hace falta que los definas, serían para ADSL.

En la pantalla de configuración, ¿te pide en alguna parte el código PIN de la tarjeta SIM?. Si no es así, coloca la sim en un teléfono normal y corriente y desactiva la petición del código PIN yendo al Menú "Seguridad" / "Petición de código PIN" o similar.

En la pantalla de "Status" o "Internet Connection", ¿qué aparece?.

También puedes consultar los logs del sistema, a ver si aparece algún error concreto que nos dé alguna pista.

Saludos!!!

[phil]

Hola Carlos,

Gracias por tu ayuda.
Efectivamente, el router no reconoce el modem ZTE.

He puesto entonces un modem Huawei E220 que tenia y tampoco se conecta.

El log del router Intellinet es el siguiente para el E220:

00:00:00 (none) syslog.info syslogd started: BusyBox v1.11.1
Jan  1 00:01:05 (none) local2.notice pppd[1306]: pppd 2.4.4 started by root, uid 0
Jan  1 00:01:06 (none) local2.info chat[1309]: abort on (BUSY)
Jan  1 00:01:06 (none) local2.info chat[1309]: abort on (NO CARRIER)
Jan  1 00:01:06 (none) local2.info chat[1309]: abort on (ERROR)
Jan  1 00:01:06 (none) local2.info chat[1309]: report (CONNECT)
Jan  1 00:01:06 (none) local2.info chat[1309]: timeout set to 10 seconds
Jan  1 00:01:06 (none) local2.info chat[1309]: send (ATZ^M)
Jan  1 00:01:06 (none) local2.info chat[1309]: expect (OK)
Jan  1 00:01:06 (none) local2.info chat[1309]: ATZ^M^M
Jan  1 00:01:06 (none) local2.info chat[1309]: OK
Jan  1 00:01:06 (none) local2.info chat[1309]:  -- got it
Jan  1 00:01:06 (none) local2.info chat[1309]: send (ATE1^M)
Jan  1 00:01:06 (none) local2.info chat[1309]: expect (OK)
Jan  1 00:01:06 (none) local2.info chat[1309]: ^M
Jan  1 00:01:06 (none) local2.info chat[1309]: ATE1^M^M
Jan  1 00:01:06 (none) local2.info chat[1309]: OK
Jan  1 00:01:06 (none) local2.info chat[1309]:  -- got it
Jan  1 00:01:06 (none) local2.info chat[1309]: send (AT+CGDCONT=1,"PPP","movistar.es","MOVISTAR,MOVISTAR",0,0^M)
Jan  1 00:01:06 (none) local2.info chat[1309]: timeout set to 30 seconds
Jan  1 00:01:06 (none) local2.info chat[1309]: expect (OK)
Jan  1 00:01:06 (none) local2.info chat[1309]: ^M
Jan  1 00:01:06 (none) local2.info chat[1309]: AT+CGDCONT=1,"PPP","movistar.es","MOVISTAR,MOVISTAR",0,0^M^M
Jan  1 00:01:06 (none) local2.info chat[1309]: ERROR
Jan  1 00:01:06 (none) local2.info chat[1309]:  -- failed
Jan  1 00:01:06 (none) local2.info chat[1309]: Failed (ERROR)
Jan  1 00:01:06 (none) local2.err pppd[1306]: Connect script failed
Jan  1 00:01:07 (none) local2.info pppd[1306]: Exit.
Jan  1 00:02:10 (none) local2.notice pppd[1400]: pppd 2.4.4 started by root, uid 0
Jan  1 00:02:11 (none) local2.info chat[1418]: abort on (BUSY)
Jan  1 00:02:11 (none) local2.info chat[1418]: abort on (NO CARRIER)
Jan  1 00:02:11 (none) local2.info chat[1418]: abort on (ERROR)
Jan  1 00:02:11 (none) local2.info chat[1418]: report (CONNECT)
Jan  1 00:02:11 (none) local2.info chat[1418]: timeout set to 10 seconds
Jan  1 00:02:11 (none) local2.info chat[1418]: send (ATZ^M)
Jan  1 00:02:11 (none) local2.info chat[1418]: expect (OK)
Jan  1 00:02:11 (none) local2.info chat[1418]: ATZ^M^M
Jan  1 00:02:11 (none) local2.info chat[1418]: OK
Jan  1 00:02:11 (none) local2.info chat[1418]:  -- got it
Jan  1 00:02:11 (none) local2.info chat[1418]: send (ATE1^M)
Jan  1 00:02:11 (none) local2.info chat[1418]: expect (OK)
Jan  1 00:02:11 (none) local2.info chat[1418]: ^M
Jan  1 00:02:11 (none) local2.info chat[1418]: ATE1^M^M
Jan  1 00:02:11 (none) local2.info chat[1418]: OK
Jan  1 00:02:11 (none) local2.info chat[1418]:  -- got it
Jan  1 00:02:11 (none) local2.info chat[1418]: send (AT+CGDCONT=1,"PPP","movistar.es","MOVISTAR,MOVISTAR",0,0^M)
Jan  1 00:02:11 (none) local2.info chat[1418]: timeout set to 30 seconds
Jan  1 00:02:11 (none) local2.info chat[1418]: expect (OK)
Jan  1 00:02:11 (none) local2.info chat[1418]: ^M
Jan  1 00:02:11 (none) local2.info chat[1418]: AT+CGDCONT=1,"PPP","movistar.es","MOVISTAR,MOVISTAR",0,0^M^M
Jan  1 00:02:11 (none) local2.info chat[1418]: ERROR
Jan  1 00:02:11 (none) local2.info chat[1418]:  -- failed
Jan  1 00:02:11 (none) local2.info chat[1418]: Failed (ERROR)
Jan  1 00:02:11 (none) local2.err pppd[1400]: Connect script failed
Jan  1 00:02:12 (none) local2.info pppd[1400]: Exit.
Jan  1 00:02:45 (none) local2.notice pppd[1491]: pppd 2.4.4 started by root, uid 0
Jan  1 00:02:46 (none) local2.info chat[1495]: abort on (BUSY)
Jan  1 00:02:46 (none) local2.info chat[1495]: abort on (NO CARRIER)
Jan  1 00:02:46 (none) local2.info chat[1495]: abort on (ERROR)
Jan  1 00:02:46 (none) local2.info chat[1495]: report (CONNECT)
Jan  1 00:02:46 (none) local2.info chat[1495]: timeout set to 10 seconds
Jan  1 00:02:46 (none) local2.info chat[1495]: send (ATZ^M)
Jan  1 00:02:46 (none) local2.info chat[1495]: expect (OK)
Jan  1 00:02:46 (none) local2.info chat[1495]: ATZ^M^M
Jan  1 00:02:46 (none) local2.info chat[1495]: OK
Jan  1 00:02:46 (none) local2.info chat[1495]:  -- got it
Jan  1 00:02:46 (none) local2.info chat[1495]: send (ATE1^M)
Jan  1 00:02:46 (none) local2.info chat[1495]: expect (OK)
Jan  1 00:02:46 (none) local2.info chat[1495]: ^M
Jan  1 00:02:46 (none) local2.info chat[1495]: ATE1^M^M
Jan  1 00:02:46 (none) local2.info chat[1495]: OK
Jan  1 00:02:46 (none) local2.info chat[1495]:  -- got it
Jan  1 00:02:46 (none) local2.info chat[1495]: send (AT+CGDCONT=1,"PPP","movistar.es","MOVISTAR,MOVISTAR",0,0^M)
Jan  1 00:02:46 (none) local2.info chat[1495]: timeout set to 30 seconds
Jan  1 00:02:46 (none) local2.info chat[1495]: expect (OK)
Jan  1 00:02:46 (none) local2.info chat[1495]: ^M
Jan  1 00:02:46 (none) local2.info chat[1495]: AT+CGDCONT=1,"PPP","movistar.es","MOVISTAR,MOVISTAR",0,0^M^M
Jan  1 00:02:46 (none) local2.info chat[1495]: ERROR
Jan  1 00:02:46 (none) local2.info chat[1495]:  -- failed
Jan  1 00:02:46 (none) local2.info chat[1495]: Failed (ERROR)
Jan  1 00:02:46 (none) local2.err pppd[1491]: Connect script failed
Jan  1 00:02:47 (none) local2.info pppd[1491]: Exit.
Jan  1 00:03:20 (none) local2.notice pppd[1549]: pppd 2.4.4 started by root, uid 0
Jan  1 00:03:21 (none) local2.info chat[1567]: abort on (BUSY)
Jan  1 00:03:21 (none) local2.info chat[1567]: abort on (NO CARRIER)
Jan  1 00:03:21 (none) local2.info chat[1567]: abort on (ERROR)
Jan  1 00:03:21 (none) local2.info chat[1567]: report (CONNECT)
Jan  1 00:03:21 (none) local2.info chat[1567]: timeout set to 10 seconds
Jan  1 00:03:21 (none) local2.info chat[1567]: send (ATZ^M)
Jan  1 00:03:21 (none) local2.info chat[1567]: expect (OK)
Jan  1 00:03:21 (none) local2.info chat[1567]: ATZ^M^M
Jan  1 00:03:21 (none) local2.info chat[1567]: OK
Jan  1 00:03:21 (none) local2.info chat[1567]:  -- got it
Jan  1 00:03:21 (none) local2.info chat[1567]: send (ATE1^M)
Jan  1 00:03:21 (none) local2.info chat[1567]: expect (OK)
Jan  1 00:03:21 (none) local2.info chat[1567]: ^M
Jan  1 00:03:21 (none) local2.info chat[1567]: ATE1^M^M
Jan  1 00:03:21 (none) local2.info chat[1567]: OK
Jan  1 00:03:21 (none) local2.info chat[1567]:  -- got it
Jan  1 00:03:21 (none) local2.info chat[1567]: send (AT+CGDCONT=1,"PPP","movistar.es","MOVISTAR,MOVISTAR",0,0^M)
Jan  1 00:03:22 (none) local2.info chat[1567]: timeout set to 30 seconds
Jan  1 00:03:22 (none) local2.info chat[1567]: expect (OK)
Jan  1 00:03:22 (none) local2.info chat[1567]: ^M
Jan  1 00:03:22 (none) local2.info chat[1567]: AT+CGDCONT=1,"PPP","movistar.es","MOVISTAR,MOVISTAR",0,0^M^M
Jan  1 00:03:22 (none) local2.info chat[1567]: ERROR
Jan  1 00:03:22 (none) local2.info chat[1567]:  -- failed
Jan  1 00:03:22 (none) local2.info chat[1567]: Failed (ERROR)
Jan  1 00:03:22 (none) local2.err pppd[1549]: Connect script failed
Jan  1 00:03:23 (none) local2.info pppd[1549]: Exit.
Jan  1 00:03:55 (none) local2.notice pppd[1617]: pppd 2.4.4 started by root, uid 0
Jan  1 00:03:56 (none) local2.info chat[1621]: abort on (BUSY)
Jan  1 00:03:56 (none) local2.info chat[1621]: abort on (NO CARRIER)
Jan  1 00:03:56 (none) local2.info chat[1621]: abort on (ERROR)
Jan  1 00:03:56 (none) local2.info chat[1621]: report (CONNECT)
Jan  1 00:03:56 (none) local2.info chat[1621]: timeout set to 10 seconds
Jan  1 00:03:56 (none) local2.info chat[1621]: send (ATZ^M)
Jan  1 00:03:56 (none) local2.info chat[1621]: expect (OK)
Jan  1 00:03:56 (none) local2.info chat[1621]: ATZ^M^M
Jan  1 00:03:56 (none) local2.info chat[1621]: OK
Jan  1 00:03:56 (none) local2.info chat[1621]:  -- got it
Jan  1 00:03:56 (none) local2.info chat[1621]: send (ATE1^M)
Jan  1 00:03:56 (none) local2.info chat[1621]: expect (OK)
Jan  1 00:03:56 (none) local2.info chat[1621]: ^M
Jan  1 00:03:56 (none) local2.info chat[1621]: ATE1^M^M
Jan  1 00:03:56 (none) local2.info chat[1621]: OK
Jan  1 00:03:56 (none) local2.info chat[1621]:  -- got it
Jan  1 00:03:56 (none) local2.info chat[1621]: send (AT+CGDCONT=1,"PPP","movistar.es","MOVISTAR,MOVISTAR",0,0^M)
Jan  1 00:03:57 (none) local2.info chat[1621]: timeout set to 30 seconds
Jan  1 00:03:57 (none) local2.info chat[1621]: expect (OK)
Jan  1 00:03:57 (none) local2.info chat[1621]: ^M
Jan  1 00:03:57 (none) local2.info chat[1621]: AT+CGDCONT=1,"PPP","movistar.es","MOVISTAR,MOVISTAR",0,0^M^M
Jan  1 00:03:57 (none) local2.info chat[1621]: ERROR
Jan  1 00:03:57 (none) local2.info chat[1621]:  -- failed
Jan  1 00:03:57 (none) local2.info chat[1621]: Failed (ERROR)
Jan  1 00:03:57 (none) local2.err pppd[1617]: Connect script failed
Jan  1 00:03:58 (none) local2.info pppd[1617]: Exit.
Jan  1 00:04:30 (none) local2.notice pppd[1682]: pppd 2.4.4 started by root, uid 0
Jan  1 00:04:31 (none) local2.info chat[1686]: abort on (BUSY)
Jan  1 00:04:31 (none) local2.info chat[1686]: abort on (NO CARRIER)
Jan  1 00:04:31 (none) local2.info chat[1686]: abort on (ERROR)
Jan  1 00:04:31 (none) local2.info chat[1686]: report (CONNECT)
Jan  1 00:04:31 (none) local2.info chat[1686]: timeout set to 10 seconds
Jan  1 00:04:31 (none) local2.info chat[1686]: send (ATZ^M)
Jan  1 00:04:31 (none) local2.info chat[1686]: expect (OK)
Jan  1 00:04:31 (none) local2.info chat[1686]: ATZ^M^M
Jan  1 00:04:31 (none) local2.info chat[1686]: OK
Jan  1 00:04:31 (none) local2.info chat[1686]:  -- got it
Jan  1 00:04:31 (none) local2.info chat[1686]: send (ATE1^M)
Jan  1 00:04:31 (none) local2.info chat[1686]: expect (OK)
Jan  1 00:04:31 (none) local2.info chat[1686]: ^M
Jan  1 00:04:31 (none) local2.info chat[1686]: ATE1^M^M
Jan  1 00:04:31 (none) local2.info chat[1686]: OK
Jan  1 00:04:31 (none) local2.info chat[1686]:  -- got it
Jan  1 00:04:31 (none) local2.info chat[1686]: send (AT+CGDCONT=1,"PPP","movistar.es","MOVISTAR,MOVISTAR",0,0^M)
Jan  1 00:04:32 (none) local2.info chat[1686]: timeout set to 30 seconds
Jan  1 00:04:32 (none) local2.info chat[1686]: expect (OK)
Jan  1 00:04:32 (none) local2.info chat[1686]: ^M
Jan  1 00:04:32 (none) local2.info chat[1686]: AT+CGDCONT=1,"PPP","movistar.es","MOVISTAR,MOVISTAR",0,0^M^M
Jan  1 00:04:32 (none) local2.info chat[1686]: ERROR
Jan  1 00:04:32 (none) local2.info chat[1686]:  -- failed
Jan  1 00:04:32 (none) local2.info chat[1686]: Failed (ERROR)
Jan  1 00:04:32 (none) local2.err pppd[1682]: Connect script failed
Jan  1 00:04:33 (none) local2.info pppd[1682]: Exit.
Jan  1 00:05:05 (none) local2.notice pppd[1761]: pppd 2.4.4 started by root, uid 0
Jan  1 00:05:06 (none) local2.info chat[1765]: abort on (BUSY)
Jan  1 00:05:06 (none) local2.info chat[1765]: abort on (NO CARRIER)
Jan  1 00:05:06 (none) local2.info chat[1765]: abort on (ERROR)
Jan  1 00:05:06 (none) local2.info chat[1765]: report (CONNECT)
Jan  1 00:05:06 (none) local2.info chat[1765]: timeout set to 10 seconds
Jan  1 00:05:06 (none) local2.info chat[1765]: send (ATZ^M)
Jan  1 00:05:06 (none) local2.info chat[1765]: expect (OK)
Jan  1 00:05:06 (none) local2.info chat[1765]: ATZ^M^M
Jan  1 00:05:06 (none) local2.info chat[1765]: OK
Jan  1 00:05:06 (none) local2.info chat[1765]:  -- got it
Jan  1 00:05:06 (none) local2.info chat[1765]: send (ATE1^M)
Jan  1 00:05:06 (none) local2.info chat[1765]: expect (OK)
Jan  1 00:05:06 (none) local2.info chat[1765]: ^M
Jan  1 00:05:06 (none) local2.info chat[1765]: ATE1^M^M
Jan  1 00:05:06 (none) local2.info chat[1765]: OK
Jan  1 00:05:06 (none) local2.info chat[1765]:  -- got it
Jan  1 00:05:06 (none) local2.info chat[1765]: send (AT+CGDCONT=1,"PPP","movistar.es","MOVISTAR,MOVISTAR",0,0^M)
Jan  1 00:05:07 (none) local2.info chat[1765]: timeout set to 30 seconds
Jan  1 00:05:07 (none) local2.info chat[1765]: expect (OK)
Jan  1 00:05:07 (none) local2.info chat[1765]: ^M
Jan  1 00:05:07 (none) local2.info chat[1765]: AT+CGDCONT=1,"PPP","movistar.es","MOVISTAR,MOVISTAR",0,0^M^M
Jan  1 00:05:07 (none) local2.info chat[1765]: ERROR
Jan  1 00:05:07 (none) local2.info chat[1765]:  -- failed
Jan  1 00:05:07 (none) local2.info chat[1765]: Failed (ERROR)
Jan  1 00:05:07 (none) local2.err pppd[1761]: Connect script failed
Jan  1 00:05:08 (none) local2.info pppd[1761]: Exit.
Jan  1 00:05:40 (none) local2.notice pppd[1814]: pppd 2.4.4 started by root, uid 0
Jan  1 00:05:41 (none) local2.info chat[1818]: abort on (BUSY)
Jan  1 00:05:41 (none) local2.info chat[1818]: abort on (NO CARRIER)
Jan  1 00:05:41 (none) local2.info chat[1818]: abort on (ERROR)
Jan  1 00:05:41 (none) local2.info chat[1818]: report (CONNECT)
Jan  1 00:05:41 (none) local2.info chat[1818]: timeout set to 10 seconds
Jan  1 00:05:41 (none) local2.info chat[1818]: send (ATZ^M)
Jan  1 00:05:41 (none) local2.info chat[1818]: expect (OK)
Jan  1 00:05:41 (none) local2.info chat[1818]: ATZ^M^M
Jan  1 00:05:41 (none) local2.info chat[1818]: OK
Jan  1 00:05:41 (none) local2.info chat[1818]:  -- got it
Jan  1 00:05:41 (none) local2.info chat[1818]: send (ATE1^M)
Jan  1 00:05:41 (none) local2.info chat[1818]: expect (OK)
Jan  1 00:05:41 (none) local2.info chat[1818]: ^M
Jan  1 00:05:41 (none) local2.info chat[1818]: ATE1^M^M
Jan  1 00:05:41 (none) local2.info chat[1818]: OK
Jan  1 00:05:41 (none) local2.info chat[1818]:  -- got it
Jan  1 00:05:41 (none) local2.info chat[1818]: send (AT+CGDCONT=1,"PPP","movistar.es","MOVISTAR,MOVISTAR",0,0^M)
Jan  1 00:05:42 (none) local2.info chat[1818]: timeout set to 30 seconds
Jan  1 00:05:42 (none) local2.info chat[1818]: expect (OK)
Jan  1 00:05:42 (none) local2.info chat[1818]: ^M
Jan  1 00:05:42 (none) local2.info chat[1818]: AT+CGDCONT=1,"PPP","movistar.es","MOVISTAR,MOVISTAR",0,0^M^M
Jan  1 00:05:42 (none) local2.info chat[1818]: ERROR
Jan  1 00:05:42 (none) local2.info chat[1818]:  -- failed
Jan  1 00:05:42 (none) local2.info chat[1818]: Failed (ERROR)
Jan  1 00:05:42 (none) local2.err pppd[1814]: Connect script failed
Jan  1 00:05:43 (none) local2.info pppd[1814]: Exit.

un saludo

[CarlosJH-movistar]

Hola de nuevo Phil!!!

En el log, efectivamente se observa que  falla cuando envía la cadena de comandos al módem, en concreto la línea:

"send (AT+CGDCONT=1,"PPP","movistar.es","MOVISTAR,MOVIST​AR",0,0^M)"

Por otras conexiones que hemos hecho con usuarios que usan el teléfono como módem, la cadena de comandos que se usaba en esos casos era     AT+CGDCONT=1,"IP","movistar.es"  , como ves se usa protocolo "IP" en lugar de "PPP". Creo que el fallo radica en el protocolo que está lanzando el router hacia el módem.

¿Puedes comprobar en la configuración del router, en algún apartado que tengas llamado "WAN", si está marcada una opción que ponga "PPPoE" o "PPtP"?. En lugar de eso, tienes que marcar "IP dinámica" o algo similar.

Saludos!!

[CarlosJH-movistar · Accepted solution]

Hola Phil !!!

Dado que no hemos recibido contestación por tu parte entendemos que pudiste finalmente conectar, y procedemos a cerrar el hilo.

Saludos y ya sabes donde estamos!!!