Foro
How do I reach technical support? Is this the only way?
Finally I found why I could not open some ports in my router.
The router I have has some bug in its firmware. I run
Fabricante: Observa
Modelo: OBSERVA RTA
Firmware: BHS_RTA_ES_05
When I use my routers web interface from my internal LAN and open ports, it looks OK and I can see the ports int the list of open ports and which internal IP it is connected to.
Browsing on the movistar website, I finally found a way to connect to my router from the external internet using https://www.movistar.es/ConfigRouters/Alejandra/MiConfiguracionActual
but in this list of open ports, none of the ones I added lately was listed. I opened the ports from here and saved it to my router and suddenly it started to work.
So there is a bug in the internal web interface on the router.
- RAYDEN02-08-2020Yo probé el VDSL
Congratulations pag0300 seems to be fixed.
But one tip you might think about a change to fiber if available in your area with this you will get better performance on LAN and remote work as well change to network disk instead of FTP, thus last is very annoying when works on larger files also extremely slow.
Cheers
- pag030002-08-2020Yo probé el VDSL
I have tried to get fiber optics but it is not supported in my area ( Las Playitas, Tuineje, Fuerteventura) is the answer I got from Movistar. As soon it is available, I will certainly go for it.
- pag030007-08-2020Yo probé el VDSL
Hi again,
I just run into another problem. There has been a power failure in my house in Las Playitas. WHen the power went back, everything was started OK, but my router was asigned another WAN IP address. I tried to find the new IP address in the Alejandra pages, but I can see and modify everything there but I can not see the actual WAN IP address for my router.
Is there any way to get actual the WAN IP address?