Hola adquirí el servicio para jugar y hacer streams.
El problema lo tengo al jugar, ya que tengo unos buenos resultados de descarga y carga.
Al jugar fornite/ csgo en servidores brasileros *si no me equivoco* tengo un ping superior a 150ms, constantes que nunca bajan. La computadora no es y el internet da buenos resultados.
Quizás es un tema del módem y quería ayuda para este tema, hice el ping "FORO-PING-TRACERT.bat" hacia la ip de fornite y también a la ip 192.168.1.1. adjunto ambos resultados.
IP: fortnite.es (resultados)
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IP A PROBAR: fortnite.es
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TRACERT A LA IP fortnite.es
Tracing route to fortnite.es [217.160.230.66]
over a maximum of 20 hops:
1 <1 ms <1 ms <1 ms 192.168.1.1
2 2 ms 2 ms 2 ms 200.51.241.1
3 6 ms 7 ms 4 ms 10.192.4.2
4 8 ms 7 ms 7 ms 10.192.0.0
5 4 ms 7 ms 7 ms 200.51.208.94
6 2 ms 2 ms 2 ms 10.192.19.7
7 139 ms 141 ms 139 ms 84.16.15.160
8 139 ms 139 ms 138 ms ae-12.r04.miamfl02.us.bb.gin.ntt.net [129.250.9.85]
9 139 ms 140 ms 139 ms ae-6.r20.miamfl02.us.bb.gin.ntt.net [129.250.3.141]
10 166 ms 165 ms 165 ms ae-4.r23.asbnva02.us.bb.gin.ntt.net [129.250.2.86]
11 167 ms 170 ms 168 ms ae-0.r22.asbnva02.us.bb.gin.ntt.net [129.250.3.84]
12 159 ms 160 ms 161 ms ae-5.r25.nycmny01.us.bb.gin.ntt.net [129.250.2.148]
13 171 ms 171 ms 172 ms ae-1.r24.nycmny01.us.bb.gin.ntt.net [129.250.3.206]
14 237 ms 238 ms 238 ms ae-9.r24.londen12.uk.bb.gin.ntt.net [129.250.2.19]
15 252 ms 259 ms 250 ms ae-1.r25.londen12.uk.bb.gin.ntt.net [129.250.2.27]
16 243 ms 240 ms 238 ms ae-7.r00.londen14.uk.bb.gin.ntt.net [129.250.3.191]
17 239 ms 240 ms 241 ms ae-1.a01.londen14.uk.bb.gin.ntt.net [129.250.2.235]
18 241 ms 252 ms 241 ms 212.119.29.78
19 263 ms 263 ms 263 ms ae-3.bb-b.thn.lon.gb.oneandone.net [212.227.120.106]
20 266 ms 263 ms 263 ms ae-4.bb-b.bap.rhr.de.oneandone.net [212.227.120.49]
Trace complete.
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PING A LA IP: fortnite.es
Pinging fortnite.es [217.160.230.66] with 32 bytes of data:
Reply from 217.160.230.66: bytes=32 time=260ms TTL=44
Reply from 217.160.230.66: bytes=32 time=260ms TTL=44
Reply from 217.160.230.66: bytes=32 time=261ms TTL=44
Reply from 217.160.230.66: bytes=32 time=261ms TTL=44
Reply from 217.160.230.66: bytes=32 time=260ms TTL=44
Reply from 217.160.230.66: bytes=32 time=260ms TTL=44
Reply from 217.160.230.66: bytes=32 time=260ms TTL=44
Reply from 217.160.230.66: bytes=32 time=260ms TTL=44
Reply from 217.160.230.66: bytes=32 time=261ms TTL=44
Reply from 217.160.230.66: bytes=32 time=261ms TTL=44
Ping statistics for 217.160.230.66:
Packets: Sent = 10, Received = 10, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 260ms, Maximum = 261ms, Average = 260ms
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PING DE 1400 A LA IP: fortnite.es
Pinging fortnite.es [217.160.230.66] with 1400 bytes of data:
Reply from 217.160.230.66: bytes=1400 time=263ms TTL=44
Reply from 217.160.230.66: bytes=1400 time=260ms TTL=44
Reply from 217.160.230.66: bytes=1400 time=262ms TTL=44
Reply from 217.160.230.66: bytes=1400 time=264ms TTL=44
Ping statistics for 217.160.230.66:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 260ms, Maximum = 264ms, Average = 262ms
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PING A LOS DNS DE MOVISTAR:
Pinging 80.58.61.254 with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Ping statistics for 80.58.61.254:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),
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PING LARGO A DNS DE MOVISTAR:
Pinging 80.58.61.254 with 1400 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Ping statistics for 80.58.61.254:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),
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DIRECCION IP PUBLICA
IP origen desde myip.opendns
Server: resolver1.opendns.com
Address: 208.67.222.222
Name: myip.opendns.com
Address: 191.81.75.236
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IP origen desde myaddr.l.google
Server: ns1.google.com
Address: 216.239.32.10
o-o.myaddr.l.google.com text =
"191.81.75.236"
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INFORMACION DE LAS TARJETAS DE RED:
Windows IP Configuration
Host Name . . . . . . . . . . . . : DESKTOP-0TVR67A
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Ethernet adapter Ethernet:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek Gaming GbE Family Controller
Physical Address. . . . . . . . . : B4-2E-99-3C-D1-49
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2802:8010:109:b700:d43a:f68c:af67:efaa(Preferred)
Temporary IPv6 Address. . . . . . : 2802:8010:109:b700:412:9ee5:527e:5291(Preferred)
Link-local IPv6 Address . . . . . : fe80::d43a:f68c:af67:efaa%11(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.55(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : jueves, 19 de septiembre de 2019 14:12:25
Lease Expires . . . . . . . . . . : viernes, 20 de septiembre de 2019 10:36:37
Default Gateway . . . . . . . . . : fe80::ced4:a1ff:fe98:7ad1%11
192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 347352729
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-24-F2-9C-9A-B4-2E-99-3C-D1-49
DNS Servers . . . . . . . . . . . : 186.130.128.250
186.130.129.250
NetBIOS over Tcpip. . . . . . . . : Enabled
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VELOCIDADES DE LAS TARJETAS DE RED:
N a m e S p e e d
R e a l t e k G a m i n g G b E F a m i l y C o n t r o l l e r 1 0 0 0 0 0 0 0 0 0
ECHO is off.
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PRUEBA COMPLETADA
hora:
03:44
fecha:
vie. 20/09/2019
IP: 192.168.1.1 (resultados)
Version 2.0
USUARIO EN LA COMUNIDAD: @eMe_tv
NUMERO FIJO: 49261921
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IP A PROBAR: 192.168.1.1
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TRACERT A LA IP 192.168.1.1
Tracing route to 192.168.1.1 over a maximum of 20 hops
1 <1 ms <1 ms <1 ms 192.168.1.1
Trace complete.
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PING A LA IP: 192.168.1.1
Pinging 192.168.1.1 with 32 bytes of data:
Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
Reply from 192.168.1.1: bytes=32 time<1ms TTL=64
Reply from 192.168.1.1: bytes=32 time=3ms TTL=64
Reply from 192.168.1.1: bytes=32 time<1ms TTL=64
Reply from 192.168.1.1: bytes=32 time<1ms TTL=64
Reply from 192.168.1.1: bytes=32 time<1ms TTL=64
Reply from 192.168.1.1: bytes=32 time<1ms TTL=64
Reply from 192.168.1.1: bytes=32 time<1ms TTL=64
Reply from 192.168.1.1: bytes=32 time<1ms TTL=64
Reply from 192.168.1.1: bytes=32 time<1ms TTL=64
Ping statistics for 192.168.1.1:
Packets: Sent = 10, Received = 10, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 3ms, Average = 0ms
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PING DE 1400 A LA IP: 192.168.1.1
Pinging 192.168.1.1 with 1400 bytes of data:
Reply from 192.168.1.1: bytes=1400 time<1ms TTL=64
Reply from 192.168.1.1: bytes=1400 time<1ms TTL=64
Reply from 192.168.1.1: bytes=1400 time<1ms TTL=64
Reply from 192.168.1.1: bytes=1400 time<1ms TTL=64
Ping statistics for 192.168.1.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
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PING A LOS DNS DE MOVISTAR:
Pinging 80.58.61.254 with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Ping statistics for 80.58.61.254:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),
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PING LARGO A DNS DE MOVISTAR:
Pinging 80.58.61.254 with 1400 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Ping statistics for 80.58.61.254:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),
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DIRECCION IP PUBLICA
IP origen desde myip.opendns
Server: resolver1.opendns.com
Address: 208.67.222.222
Name: myip.opendns.com
Address: 191.81.75.236
--------------------------------------------
IP origen desde myaddr.l.google
Server: ns1.google.com
Address: 216.239.32.10
o-o.myaddr.l.google.com text =
"191.81.75.236"
================================================
================================================
INFORMACION DE LAS TARJETAS DE RED:
Windows IP Configuration
Host Name . . . . . . . . . . . . : DESKTOP-0TVR67A
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Ethernet adapter Ethernet:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek Gaming GbE Family Controller
Physical Address. . . . . . . . . : B4-2E-99-3C-D1-49
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2802:8010:109:b700:d43a:f68c:af67:efaa(Preferred)
Temporary IPv6 Address. . . . . . : 2802:8010:109:b700:412:9ee5:527e:5291(Preferred)
Link-local IPv6 Address . . . . . : fe80::d43a:f68c:af67:efaa%11(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.55(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : jueves, 19 de septiembre de 2019 14:12:25
Lease Expires . . . . . . . . . . : viernes, 20 de septiembre de 2019 10:36:37
Default Gateway . . . . . . . . . : fe80::ced4:a1ff:fe98:7ad1%11
192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 347352729
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-24-F2-9C-9A-B4-2E-99-3C-D1-49
DNS Servers . . . . . . . . . . . : 186.130.128.250
186.130.129.250
NetBIOS over Tcpip. . . . . . . . : Enabled
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VELOCIDADES DE LAS TARJETAS DE RED:
N a m e S p e e d
R e a l t e k G a m i n g G b E F a m i l y C o n t r o l l e r 1 0 0 0 0 0 0 0 0 0
ECHO is off.
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PRUEBA COMPLETADA
hora:
03:54
fecha:
vie. 20/09/2019
¡Resuelto! Ir a solución.
Buenas @eMe_tv
Por la traza veo que perteneces a Movistar Argentina, mientras que este foro de soporte es para Movistar España. Dirígete al soporte de vuestro país.
En cualquier caso hay un nodo que da problemas.
¡ Hola eMe_tv !
Efectivamente como indica Theliel ( muchas gracias por tu aportación), perteneces a Argentina , por lo que tienes que ponerte de acuerdo con el soporte técnico de allí para que te lo puedan comprobar.
Procedo a cerrar el hilo.
Un saludo.
Samuel
Si necesitas soporte técnico en averías de Móvil, Fijo, Movistar+ o Internet Fijo (cobre o fibra), puedes acceder a nuestro apartado de Soporte Técnico o rellenar este formulario. También puedes contactar con nosotros llamando al 1002.
Si necesitas contratar Fibra Óptica, comprobar tu cobertura Adsl y Fibra, o ver información sobre la instalación de la fibra visita nuestra página ADSL y Fibra en movistar.es