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Avatar de AlfredLage
AlfredLage
Más integrado que la RDSI
05-03-2018

English customer support

Please inform me how I can get in contact with English language support regarding our internet and land Line subscription? I have tried the phone nr 1004 with no success. Only Spanish.

14 Respuestas

Las respuestas se han desactivado para esta discusión
  • Avatar de PaulMercer
    PaulMercer
    Más integrado que la RDSI
    19-02-2019

    i have a holiday home in villamartin Spain and would like to know the cost of line rental and if you have a pay as you go land line 

  • Avatar de GabGira
    GabGira
    Más integrado que la RDSI
    29-10-2018

    HI Alfred,

     

    I am having the same problem. I see that Jesus has answered your question, but I can not see anywhere his response. Did you get a number for english customer support?

     

    When I called they gave me 1004 as well. But I have no idea how to use it.

     

    Your response would be much appreciated. 

     

    Gabriela

  • Avatar de Ruthok
    Ruthok
    Más integrado que la RDSI
    12-09-2018

    Hi there,

     

    I will be moving to Barcelona in Spain on the 12th of October and I would like to start setting up my internet and home phone but also need English Support to get it all set up.

     

    I sent an email to movi star in english but still no reply. How can I get support with setting up a new phone line and internet?

     

    Thanks!

    Yavor Dimitrov

  • Avatar de AlfredLage
    AlfredLage
    Más integrado que la RDSI
    05-03-2018

    Hi Jesus

    thank you very much for your response. I would be happy just to receive an e-mail address or phone number I could contact in English to discuss our current installation. My question to this contact would be:

    We cannot make out what we exactly are paying for and what type of installation we have. It is a combined broadband and land line installation. How much are we paying for each part and could be cancel the landline part ?

     

    Best regards

    Alfred