Foro
Finally I found why I could not open some ports in my router.
The router I have has some bug in its firmware. I run
Fabricante: Observa
Modelo: OBSERVA RTA
Firmware: BHS_RTA_ES_05
When I use my routers web interface from my internal LAN and open ports, it looks OK and I can see the ports int the list of open ports and which internal IP it is connected to.
Browsing on the movistar website, I finally found a way to connect to my router from the external internet using https://www.movistar.es/ConfigRouters/Alejandra/MiConfiguracionActual
but in this list of open ports, none of the ones I added lately was listed. I opened the ports from here and saved it to my router and suddenly it started to work.
So there is a bug in the internal web interface on the router.
Congratulations pag0300 seems to be fixed.
But one tip you might think about a change to fiber if available in your area with this you will get better performance on LAN and remote work as well change to network disk instead of FTP, thus last is very annoying when works on larger files also extremely slow.
Cheers
- pag030018-08-2020Yo probé el VDSL
I really support the big thank to @RAYDEN and @iTzXeon78 who helped me.
También me gustaría agregar que intentaré comunicarme en español en este foro. Sin embargo, tenga en cuenta que estoy aprendiendo español.
Un resumen de mi deseo: Quiero que la dirección IP WAN asignada también aparezca en Alejandra
- pag030018-08-2020Yo probé el VDSL
Understand, but english is today the common IT language all over the world, so why do not you not accept it? I have been working in the IT business for over 40 years and been working over the whole world. Everywhere it works to communicate in english, event in China, Japan, France and Germany, but not here. Strange.
- Técnico-Movistar17-08-2020Responsable Técnico
Hola pag0300.
Por las normas de funcionamiento de esta Comunidad y para su correcto funcionamiento, te agradeceríamos que nos escribieses el motivo de tu consulta en español.
De esa forma todos los usuarios podrán acceder a la información que vayamos aportando en los distintos post. Esta es la finalidad de la Comunidad Movistar.
Agradecemos a RAYDEN y a usuario_retirado las aportaciones efectuadas.
Un saludo.
Carmen
- pag030009-08-2020Yo probé el VDSL
Thanks usuario_retirado for your support.
My router does not support it, but I run DNS Exit Ipudater from my computer which is on all the time, but for some reason, it did not started after the power failure.
I think it should be easy for Movistar to get the WAN IP and add it together with all other information presented in Alejandra.
- usuario_retirado09-08-2020
Hello pag0300 ,
I don’t think there’s any way to see your public IP address without being on your home network. Probably you will need to ask any moderator to help you to get it.
Anyways, for the next time, if your current installed router supports it, use the Dynamic DNS service. This way, you won’t need to remember your IP address. - pag030009-08-2020Yo probé el VDSL
Yes, but the problem is that I am not in Las Playitas at my house, i.e. I need to find my assigned WAN IP address from outside of my router. As I mentioned I tried Alejandra where most of the information from my router can be found, but not the WAN IP address. Why? Any other way to find it?
- usuario_retirado08-08-2020
Hello pag0300 ,
Have you tried to go to http://whatismyipaddress.com to see your current WAN IP Address?
- pag030007-08-2020Yo probé el VDSL
Hi again,
I just run into another problem. There has been a power failure in my house in Las Playitas. WHen the power went back, everything was started OK, but my router was asigned another WAN IP address. I tried to find the new IP address in the Alejandra pages, but I can see and modify everything there but I can not see the actual WAN IP address for my router.
Is there any way to get actual the WAN IP address?
- pag030002-08-2020Yo probé el VDSL
I have tried to get fiber optics but it is not supported in my area ( Las Playitas, Tuineje, Fuerteventura) is the answer I got from Movistar. As soon it is available, I will certainly go for it.