No network connection two flashing red lights on router

[PhilLeveridge]

Having a problem with my fibre connection - cant see how to report the fault. Been out of action now for 12 hours. Two blue lights and can connect ok via wifi, but no onward network connection. Outer two lights are flashing red. Tried to report fault and it says testing, but don't see any fault report in management console.

 Is this fault being looked at ?

thanks

[Técnico-Movistar]

Hola PhilLeveridge y bienvenido a la Comunidad Movistar España!!
 

en este foro el idioma para comunicarnos es el Castellano.

No obstante verificamos que nos escribes desde Reino Unido por lo que deberás ponerte en contacto con tu operador para cualquier incidencia.

Un saludo,

Víctor